Front End Lead & Customer Experience Coach

The TJX Companies, Inc.; Newton (MA); In loco; USD 25.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Medical/dental/vision; Health care FSA

Descrizione del lavoro

The TJX Companies, Inc. – Sierra store in Newton, MA is seeking a Key Carrier who alternates with Coordinator duties and leads as needed. This role requires open availability including nights and weekends and a commitment to outstanding customer service.

You will support store operations, coach Associates, manage coverage, and act as Manager on Duty while upholding policies. The position offers opportunity for growth within a dynamic retail environment and requires strong communication and

Competenze

• Open availability including nights and weekends.
• 1 year retail experience and 6 months leadership experience.

Mansioni

• Creates a positive customer experience.
• Acts as Manager on Duty adhering to company policy.
• Maintains store procedures and labor compliance.
• Coaches and provides feedback to Associates.
• Ensures opening/closing procedures are executed correctly.
• Communicates priorities with management and Associates.
• Supports shrink reduction goals and programs.
• Promotes credit and loyalty programs.

Conoscenze

Customer service

Team player

Communication skills

Problem solving

Coaching

Multi-tasking

Leadership experience

Flexibility

Descrizione del lavoro

The TJX Companies, Inc. – Sierra store in Newton, MA is seeking a Key Carrier who alternates with Coordinator duties and leads as needed. This role requires open availability including nights and weekends and a commitment to outstanding customer service.

You will support store operations, coach Associates, manage coverage, and act as Manager on Duty while upholding policies. The position offers opportunity for growth within a dynamic retail environment and requires strong communication and