Retail Shift Lead: Customer Experience & Team Coach

The TJX Companies, Inc.; Middleton (MA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health and wellness programs

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a Key Carrier at TJ Maxx in Middleton, MA. You will alternate duties with Coordinator and act as a leader, ensuring excellent customer service, adherence to policies, and proper store operations. Availability for nights and weekends is required.

You will coach Associates, maintain coverage, support opening/closing, and communicate priorities with management. This role emphasizes teamwork and operational excellence.

Qualifications

• Able to work a flexible schedule including nights and weekends.
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Skills

Flexible schedule

Team player

Problem solving

Communication

Adaptability

Merchandise flow knowledge

Tools

Company software knowledge

Job description

The TJX Companies, Inc. is seeking a Key Carrier at TJ Maxx in Middleton, MA. You will alternate duties with Coordinator and act as a leader, ensuring excellent customer service, adherence to policies, and proper store operations. Availability for nights and weekends is required.

You will coach Associates, maintain coverage, support opening/closing, and communicate priorities with management. This role emphasizes teamwork and operational excellence.