Front-End Lead: Customer Service & Cashier

Food Lion; Virginia Beach (VA); On-site; USD 27,000 - 36,000; Full time

Job summary

Food Lion in Virginia Beach is seeking a Front End Associate to provide fast, friendly service, greet customers, and support the Customer Service Manager in maintaining store standards.

You will handle transactions, assist with bagging, and help with Go-To-Go orders while following cash handling procedures and safety guidelines. Training provided for a full-time schedule and company uniforms.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
• Scan customers' order and handles the payment transaction, per standard practice.
• Follow procedures for refunds and error correction.
• Make every attempt to maintain accurate cash control.

Skills

Effective communication

Customer service

Willingness to learn

Cashier duties

Age requirements

Education

High school diploma or equivalent

Job description

Food Lion in Virginia Beach is seeking a Front End Associate to provide fast, friendly service, greet customers, and support the Customer Service Manager in maintaining store standards.

You will handle transactions, assist with bagging, and help with Go-To-Go orders while following cash handling procedures and safety guidelines. Training provided for a full-time schedule and company uniforms.