Front End Customer Lead: Fast, Friendly Checkout Pro

Food Lion; Lovingston (VA); On-site; USD 24,000 - 32,000; Full time

Job summary

Food Lion in Lovingston, VA is seeking a Front End Associate to deliver fast, friendly service and help maintain front-end standards. You will greet customers, handle checkout, scan items, and assist with Food Lion To-Go orders as needed.

Ideal candidates have a high school diploma or equivalent, strong communication and cash handling skills, and the ability to learn multiple tasks. Join a team focused on customer satisfaction and efficient store operations.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements.
• Ability to perform cashier and service center tasks.
• Must meet minimum age requirements.
• Physical ability to perform duties.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Scan customers' order and handles the payment transaction, per standard practice
• Follow procedures and performs overrides
• Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable)
• Maintain alertness and call for assistance when needed to service customers per service standards
• Check prices quickly and accurately
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
• Check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
• Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
• Perform all other duties as assigned

Skills

Effective communication

Customer service

Willingness to learn

Cashier skills

Education

High school diploma or equivalent

Job description

Food Lion in Lovingston, VA is seeking a Front End Associate to deliver fast, friendly service and help maintain front-end standards. You will greet customers, handle checkout, scan items, and assist with Food Lion To-Go orders as needed.

Ideal candidates have a high school diploma or equivalent, strong communication and cash handling skills, and the ability to learn multiple tasks. Join a team focused on customer satisfaction and efficient store operations.