Front End Guest Experience Leader

Lowes Foods, LLC; Winterville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowes Foods, LLC in Winterville, NC seeks a Front End Supervisor to ensure the fastest and most pleasant checkout experience by enforcing Guest Service Standards and policies. You will train hosts, manage queues, monitor labor, and handle guest requests with professionalism.

Lead by example, uphold cleanliness, and protect assets while supervising front end operations and providing constant on-the-job feedback to achieve service excellence. This role requires leadership and multitasking ability.

Qualifications

• Friendly, outgoing personality and professional demeanor.
• Ability to work well with others and communicate effectively.
• Knowledge of front end operations and guest service standards.
• Ability to supervise people including training and development.
• Ability to stand for extended periods and lift up to 25 lbs.
• Accurate math skills and basic computer use.

Responsibilities

• Maintain front end guest service standards and policies.
• Train and develop front end hosts and manage staffing to meet service levels.
• Process guest orders and assist as cashier or guest service clerk.
• Perform other duties assigned by management.

Skills

Friendly personality

Teamwork

Front end operations

Guest service skills

Stand for long periods

Math skills

Computer literacy

Supervisory ability

Job description

Lowes Foods, LLC in Winterville, NC seeks a Front End Supervisor to ensure the fastest and most pleasant checkout experience by enforcing Guest Service Standards and policies. You will train hosts, manage queues, monitor labor, and handle guest requests with professionalism.

Lead by example, uphold cleanliness, and protect assets while supervising front end operations and providing constant on-the-job feedback to achieve service excellence. This role requires leadership and multitasking ability.