Guest Experience Front-End Lead

Lowes Foods, LLC; Wilmington (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowes Foods, LLC in Wilmington, NC is seeking a Checkout Supervisor to lead a team providing excellent guest service at the checkout. Responsibilities include ensuring guest service standards, training cashiers, and managing traffic flow at checkouts. Candidates should possess a friendly demeanor, effective communication skills, and an ability to lift and stand for extended periods. Join a team dedicated to creating the best shopping experience.

Qualifications

• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to stand for extended periods of time.
• Ability to work well with computers.

Responsibilities

• Ensure that guest service standards are met.
• Manage guest traffic flow at the checkout counter.
• Train cashiers to respond to guest needs.
• Handle guest requests and service issues promptly.
• Maintain a clean and clutter-free checkout area.

Skills

Friendly, outgoing personality

Ability to work well with others

Effective communication and guest service skills

Demonstrated ability to learn multiple tasks

Ability to supervise and train others

Math skills

Job description

Lowes Foods, LLC in Wilmington, NC is seeking a Checkout Supervisor to lead a team providing excellent guest service at the checkout. Responsibilities include ensuring guest service standards, training cashiers, and managing traffic flow at checkouts. Candidates should possess a friendly demeanor, effective communication skills, and an ability to lift and stand for extended periods. Join a team dedicated to creating the best shopping experience.