Guest Experience Leader: Front End & Training

Lowes Foods, LLC; North Carolina; Hybrid; USD 32,000 - 48,000; Full time

Job summary

Lowes Foods, LLC is seeking a Front End Supervisor to ensure fast, friendly checkout experiences by enforcing Guest Service Standards and policies. You will oversee front end operations, manage guest flow, and work with store leadership to schedule sufficient coverage.

The role includes training hosts, coaching performance, processing guest orders, and handling requests with professionalism. Ideal candidates are team players with strong communication and basic math and computer skills.

Qualifications

• Friendly, approachable demeanor and good guest interaction.
• Ability to work well with others and in a team.
• Capable of lifting 25 lbs occasionally and 15 lbs continuously.
• Able to read and follow directions and information.
• Knowledge of front end operations and basic math.

Responsibilities

• Maintain front end Guest Service Standards and policies.
• Train and develop front end hosts; provide feedback on performance.
• Process guest orders and assist as cashier or guest service clerk.
• Perform other duties as assigned by management.

Skills

Friendly

Teamwork

Customer service

Physical fitness

Reading skills

Supervision

Multitasking

Communication

Stamina

Computers

Job description

Lowes Foods, LLC is seeking a Front End Supervisor to ensure fast, friendly checkout experiences by enforcing Guest Service Standards and policies. You will oversee front end operations, manage guest flow, and work with store leadership to schedule sufficient coverage.

The role includes training hosts, coaching performance, processing guest orders, and handling requests with professionalism. Ideal candidates are team players with strong communication and basic math and computer skills.