Front End Floor Leader - Drive Stellar Customer Experience

Socket.dev; Spokane (WA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly pay

Bonus eligible position

Health care plan

401k with company match

Paid time off

Life insurance

Relocations and transfers

Employee discounts

Scholarship opportunities

Leadership training

Employee assistance program

Job summary

Rosauers Supermarkets in Spokane, WA is seeking a Front End Team Lead to welcome customers, guide staff, and supervise day-to-day front end operations. You will train team members, promote excellent service, and help achieve store objectives.

Strong leadership, communication, and organizational skills are required to foster a positive customer experience and a motivated team. Eligible for weekly pay, a semi-annual bonus, and comprehensive benefits.

Qualifications

• Experience leading a front-end team or department.
• Ability to train and motivate store front end staff.
• Strong communication and problem-solving skills.
• Commitment to delivering an exceptional customer experience.

Responsibilities

• Welcome and greet customers entering or leaving the store.
• Answer questions, help locate items, and provide recommendations.
• Motivate and supervise front end team members.
• Lead and train team members for allocated roles in the front end.
• Oversee day-to-day operations in the front end department.
• Assist in establishing and achieving business and profit objectives.
• Maintain a clean, attractive store with clear signage and displays.
• Ensure policies and procedures are followed by the team.
• Perform other duties to support company success.

Skills

Customer service

Leadership

Training

Conflict resolution

Time management

Interpersonal skills

Job description

Rosauers Supermarkets in Spokane, WA is seeking a Front End Team Lead to welcome customers, guide staff, and supervise day-to-day front end operations. You will train team members, promote excellent service, and help achieve store objectives.

Strong leadership, communication, and organizational skills are required to foster a positive customer experience and a motivated team. Eligible for weekly pay, a semi-annual bonus, and comprehensive benefits.