Front End Leader for Customer Experience & Team Growth

Rosauers; Colville (WA); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Bonus eligible

Health Care Plan

Retirement Plan

Paid Time Off

Life Insurance

Life Flight Insurance

Pet Insurance Options

Employee Discounts

Scholarship Opportunities

Leadership Training

Relocations and Transfers

Employee Assistance Program

Job summary

Rosauers Supermarkets in Colville, WA is seeking a Front End Supervisor to lead daily front-end operations and coach team members to deliver outstanding customer experiences. You'll oversee greeting, assistance, displays, and adherence to company policies, while driving business objectives and maintaining a welcoming store environment for our local community.

The role offers weekly pay, a comprehensive benefits package, and opportunities for leadership growth within a family-friendly,

Qualifications

• 18+ years or older
• Pre-employment background check
• Must be able to lift up to 25 pounds
• Previous leadership experience in a similar role
• Passion for our community and connecting with people
• Outstanding organizational and leadership skills

Responsibilities

• Welcome and greet customers when entering or leaving the store
• Answer customer questions, help locate items, and provide recommendations
• Ensure front end team members are motivated and productive
• Promote the importance of creating an outstanding customer experience to the team
• Lead and supervise front end team members
• Oversee day-to-day operations in the front end department of the store
• Assist establishing and achieving business and profit objectives
• Maintain a clean, tidy business, ensuring that signage and displays are attractive
• Ensure team members follow company policies and procedures
• Perform other duties to ensure the overall success of our company

Skills

Leadership

Customer service

Training

Conflict resolution

Communication

Time management

Job description

Description

We're Rosauers Supermarkets, your local neighborhood grocery store. We're all about fostering a local community of food enthusiasts - individuals who get a kick out of exploring our aisles, discovering new foods to add to their pantry. We stock the freshest ingredients alongside a wide selection of groceries that cater to every taste and preference. But it doesn't stop at our shelves - we're here to curate memorable shopping experiences for each customer. Our secret ingredient? Our incredible team who encourages others to be part of these experiences, immersing themselves in the world of food.

What You'll Do:

• Welcome and greet customers when entering or leaving the store.
• Answer customer questions, help locate items, and provide recommendations.
• Ensure front end team members are motivated and productive.
• Promote the importance of creating an outstanding customer experience to the team.
• Lead and supervise front end team members. Train team members to perform allocated roles.
• Oversee day-to-day operations in the front end department of the store.
• Assist establishing and achieving business and profit objectives.
• Maintain a clean, tidy business, ensuring that signage and displays are attractive.
• Ensure team members follow company policies and procedures.
• Perform other duties to ensure the overall success of our company.

What We're Looking For:

• Commitment to providing exceptional service to customers and support to team members.
• Excellent communication, interpersonal, leadership, training, and conflict resolution skills.
• Strong understanding of leadership principles.
• Time management skills.

Benefits & Perks:

• Amazing earning potential, you'll be paid weekly.
• Bonus eligible position
• Health Care Plan (Medical, Dental, Vision, Prescription)
• Retirement Plan (Pension, 401k + Company Match)
• Paid Time Off (Vacation, Sick, Holidays)
• Life Insurance (Basic, Voluntary, AD&D)
• Life Flight Insurance
• Pet Insurance Options
• Employee Discounts
• Scholarship Opportunities
• Leadership Training
• Relocations and Transfers
• Employee Assistance Program

This position is eligible for a semi-annual bonus from 0 - 10% of base wages considering company performance and position goals met.

Note: Benefit eligibility may vary based on role, length of service, store location, hours worked, and any applicable collective bargaining agreement.

Requirements

• Candidates must be 18+ years or older
• Complete a pre-employment background check
• Must be able to lift, carry and push up to 25 pounds.
• Previous leadership experience in a similar role
• Passion for our community and connecting with people
• Outstanding organizational and leadership skills

How To Apply:

Simply click the 'Apply' button, and after applying online, our hiring team will review your application and reach out to you with next steps!

Since Being Founded, We’ve:

• Grown to 2,000+ employees
• Opened 23+ store locations in the PNW
• Won multiple awards in our community

Other Opportunities:

www.rosauers.com/join-our-team

Rosauers Supermarkets is an equal opportunity employer and is committed to hiring a diverse team.