Front End Manager – Elevate Customer Experience

Rosauers Supermarkets, Inc.; Colfax (WA); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Weekly pay

Bonus eligible position

Health care plan

Retirement plan (401k)

Paid time off

Life insurance

Employee discounts

Scholarship opportunities

Leadership training

Relocations and transfers

Employee assistance program

Job summary

Rosauers Supermarkets, Inc. is seeking a Front End Lead to oversee daily operations and supervise the front end team. You will welcome customers, answer questions, and help locate items while promoting an outstanding shopping experience.

The role requires leadership, strong communication, and the ability to train and motivate staff, with a focus on delivering excellent service and achieving store objectives. This is a full‑time, on‑site position in Washington state.

Qualifications

• Commitment to providing exceptional service to customers and support to team members.
• Excellent communication, interpersonal, leadership, training, and conflict resolution skills.
• Strong understanding of leadership principles.
• Time management skills.

Responsibilities

• Welcome and greet customers when entering or leaving the store.
• Answer customer questions, help locate items, and provide recommendations.
• Ensure front end team members are motivated and productive.
• Promote the importance of creating an outstanding customer experience to the team.
• Lead and supervise front end team members. Train team members to perform allocated roles.
• Oversee day‑to‑day operations in the front end department of the store.
• Assist establishing and achieving business and profit objectives.
• Maintain a clean, tidy business, ensuring that signage and displays are attractive.
• Ensure team members follow company policies and procedures.
• Perform other duties to ensure the overall success of our company.

Skills

Customer service

Leadership

Communication

Training

Time management

Job description

Rosauers Supermarkets, Inc. is seeking a Front End Lead to oversee daily operations and supervise the front end team. You will welcome customers, answer questions, and help locate items while promoting an outstanding shopping experience.

The role requires leadership, strong communication, and the ability to train and motivate staff, with a focus on delivering excellent service and achieving store objectives. This is a full‑time, on‑site position in Washington state.