Floor Manager

Socket.dev; Spokane (WA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly pay

Bonus eligible position

Health care plan

401k with company match

Paid time off

Life insurance

Relocations and transfers

Employee discounts

Scholarship opportunities

Leadership training

Employee assistance program

Job summary

Rosauers Supermarkets in Spokane, WA is seeking a Front End Team Lead to welcome customers, guide staff, and supervise day-to-day front end operations. You will train team members, promote excellent service, and help achieve store objectives.

Strong leadership, communication, and organizational skills are required to foster a positive customer experience and a motivated team. Eligible for weekly pay, a semi-annual bonus, and comprehensive benefits.

Qualifications

• Experience leading a front-end team or department.
• Ability to train and motivate store front end staff.
• Strong communication and problem-solving skills.
• Commitment to delivering an exceptional customer experience.

Responsibilities

• Welcome and greet customers entering or leaving the store.
• Answer questions, help locate items, and provide recommendations.
• Motivate and supervise front end team members.
• Lead and train team members for allocated roles in the front end.
• Oversee day-to-day operations in the front end department.
• Assist in establishing and achieving business and profit objectives.
• Maintain a clean, attractive store with clear signage and displays.
• Ensure policies and procedures are followed by the team.
• Perform other duties to support company success.

Skills

Customer service

Leadership

Training

Conflict resolution

Time management

Interpersonal skills

Job description

Description

We're Rosauers Supermarkets, your local neighborhood grocery store. We're all about fostering a local community of food enthusiasts - individuals who get a kick out of exploring our aisles, discovering new foods to add to their pantry. We stock the freshest ingredients alongside a wide selection of groceries that cater to every taste and preference. But it doesn't stop at our shelves - we're here to curate memorable shopping experiences for each customer. Our secret ingredient? Our incredible team who encourages others to be part of these experiences, immersing themselves in the world of food.

What You'll Do:

• Welcome and greet customers when entering or leaving the store.
• Answer customer questions, help locate items, and provide recommendations.
• Ensure front end team members are motivated and productive.
• Promote the importance of creating an outstanding customer experience to the team.
• Lead and supervise front end team members. Train team members to perform allocated roles.
• Oversee day-to-day operations in the front end department of the store.
• Assist establishing and achieving business and profit objectives.
• Maintain a clean, tidy business, ensuring that signage and displays are attractive.
• Ensure team members follow company policies and procedures.
• Perform other duties to ensure the overall success of our company.

What We're Looking For:

• Commitment to providing exceptional service to customers and support to team members.
• Excellent communication, interpersonal, leadership, training, and conflict resolution skills.
• Strong understanding of leadership principles.
• Time management skills.

Benefits & Perks:

• Amazing earning potential, you'll be paid weekly.
• Bonus eligible position
• Health Care Plan (Medical, Dental, Vision, Prescription)
• Retirement Plan (Pension, 401k + Company Match)
• Paid Time Off (Vacation, Sick, Holidays)
• Life Insurance (Basic, Voluntary, AD&D)
• Life Flight Insurance
• Pet Insurance Options
• Employee Discounts
• Scholarship Opportunities
• Leadership Training
• Relocations and Transfers
• Employee Assistance Program

This position is eligible for a semi-annual bonus from 0 - 10% of base wages considering company performance and position goals met.

Note: Benefit eligibility may vary based on role, length of service, store location, hours worked, and any applicable collective bargaining agreement.

Requirements

• Candidates must be 18+ years or older
• Complete a pre-employment background check
• Must be able to lift, carry and push up to 25 pounds.
• Previous leadership experience in a similar role
• Passion for our community and connecting with people
• Outstanding organizational and leadership skills

Since Being Founded, We’ve:

• Grown to 2,000+ employees
• Opened 23+ store locations in the PNW
• Won multiple awards in our community

Rosauers Supermarkets is an equal opportunity employer and is committed to hiring a diverse team.