Front-End Experience Lead – Golf Retail

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Northbrook (IL); On-site; USD 26,174 - 29,962; Full time

Job summary

PGA TOUR Superstore is seeking a Front-End Dept Head to elevate the customer experience at our store. You will lead Club Services and Front-End operations, ensure service excellence, and support Merchandising standards while guiding and training team members.

Responsibilities include greeting customers, directing them to products, managing queue and events, and ensuring a clean, organized, and safe store environment to drive sales.

Qualifications

• High School Diploma or equivalent required.
• Retail experience preferred.

Responsibilities

• Oversee all Club Services and Front-End operations.
• Provide input into operational and merchandising decisions to drive sales.
• Greet customers, guide product locations, and manage traffic flow.

Skills

Communication

Verbal & written communication

Microsoft Office

Outlook

Accountability

Organization

Leadership

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Outlook

Job description

PGA TOUR Superstore is seeking a Front-End Dept Head to elevate the customer experience at our store. You will lead Club Services and Front-End operations, ensure service excellence, and support Merchandising standards while guiding and training team members.

Responsibilities include greeting customers, directing them to products, managing queue and events, and ensuring a clean, organized, and safe store environment to drive sales.