Front-End Department Lead — Elevate Customer Experience

PGA Tour Superstore; Plano (TX); On-site; USD 25,000 - 29,000; Full time

Job summary

PGA TOUR Superstore in Plano, TX is looking for a Front-End Dept Head to lead Club Services and Front‑End operations, delivering an exceptional customer experience at the point of sale. You will drive service standards, oversee returns, greetings, traffic flow, and merchandising in a fast-paced environment.

Ideal candidates bring strong communication, leadership, and Microsoft Office skills, with a High School Diploma and retail experience preferred.

Qualifications

• High School Diploma or equivalent; retail experience preferred.
• Strong listening and interpersonal skills with cross-functional communication.
• Basic computer skills with MS Office including Outlook.
• Ability to manage multiple priorities and lead by example.
• Stand for extended periods, lift up to 30 lb; flexible schedule.

Responsibilities

• Support and oversee all Club Services and Front-End operations.
• Provide input into operational and merchandising decisions to drive sales.
• Act as Starter (greeter) when not in other duties.
• Direct on-floor work assignments and train associates.
• Participate in weekly department walks and create worklists.
• Maintain premiere stock and visual merchandising across Front-End areas.

Skills

Communication

Accountability

Business acumen

Organization

Leadership

Education

High School Diploma

Tools

Microsoft Office

Outlook

Job description

PGA TOUR Superstore in Plano, TX is looking for a Front-End Dept Head to lead Club Services and Front‑End operations, delivering an exceptional customer experience at the point of sale. You will drive service standards, oversee returns, greetings, traffic flow, and merchandising in a fast-paced environment.

Ideal candidates bring strong communication, leadership, and Microsoft Office skills, with a High School Diploma and retail experience preferred.