Front End Experience Lead - Cashier & Service Pro

Total Wine & More; Roseville (CA); On-site; USD 47,078,000 - 65,904,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, Rx

Vision

401(k)

HSA

FSA

Pre-tax commuter benefits

Disability & life insurance

Paid parental leave

Pet insurance

Tuition assistance

Career development & product training

Consumer classes

And more

Job summary

Total Wine & More in Roseville, CA, is hiring for a Front End Team Member to handle cashier duties, engage customers, and promote loyalty programs. The role may also include sales associate or merchandiser duties, reporting to store management.

Training in wine, spirits, and beer will build product knowledge, with a focus on accuracy, friendliness, and compliance. We offer competitive hourly pay with benefits including PTO, store discounts, health plans, 401(k), and tuition assistance.

Qualifications

• High school diploma or equivalent preferred.
• Passion for best-in-class customer service and team player mindset.
• 1-3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.

Skills

Customer service

Team player

POS systems

Inventory software

Flexibility

Education

High school diploma

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Roseville, CA, is hiring for a Front End Team Member to handle cashier duties, engage customers, and promote loyalty programs. The role may also include sales associate or merchandiser duties, reporting to store management.

Training in wine, spirits, and beer will build product knowledge, with a focus on accuracy, friendliness, and compliance. We offer competitive hourly pay with benefits including PTO, store discounts, health plans, 401(k), and tuition assistance.