Retail Front End Associate - Service & Sales

Total Wine & More; San Ramon (CA); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, &

401(k)

Parental leave

Pet insurance

College tuition assistance

Career development & product training

Discounted home and auto insurance

Job summary

Total Wine & More in San Ramon, CA is seeking a motivated Cashier/Front End Team Member to deliver fast, friendly service. You will handle transactions, answer questions, promote loyalty programs, and assist with inventory and product knowledge.

This role may also involve duties as a sales associate or merchandiser/stock clerk, reporting to store management. You will join a team that emphasizes excellent customer experience and compliance with alcohol laws, with opportunities for growth and

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maintain safety and cleanliness standards across the store
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Complete cross-functional responsibilities and other duties as assigned
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.

Skills

Customer service

POS systems

Inventory management

Flexible schedule

Retail experience

Education

High school diploma

Tools

POS software

Inventory software

Job description

Total Wine & More in San Ramon, CA is seeking a motivated Cashier/Front End Team Member to deliver fast, friendly service. You will handle transactions, answer questions, promote loyalty programs, and assist with inventory and product knowledge.

This role may also involve duties as a sales associate or merchandiser/stock clerk, reporting to store management. You will join a team that emphasizes excellent customer experience and compliance with alcohol laws, with opportunities for growth and