Front-End & Department Lead — Elevate Customer Experience

Kroger; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

Kroger in Nashville, TN is seeking a Front-End Supervisor to help create an outstanding customer experience. You will assist the department manager in achieving sales goals, supervise front-end staff, and uphold safety and quality standards in a fast-paced retail environment.

You will monitor cash handling, assist with scheduling and budgeting, and ensure adherence to company policies while fostering teamwork and a positive atmosphere for customers and associates.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Retail or Customer Service experience.

Responsibilities

• Provide outstanding customer service in a fast-paced environment.
• Assist with monitoring cash control, sales and records for the store.
• Assist with scheduling Front-end staff to ensure coverage.
• Support budgeting, profit and loss reviews, and action on financial reports.
• Collaborate with Front-end associates to promote teamwork.
• Adhere to safety procedures and maintain product temperatures.

Skills

Handle stress

Effective communication

Basic math

Retail or customer service

Education

High school diploma or equivalent

Job description

Kroger in Nashville, TN is seeking a Front-End Supervisor to help create an outstanding customer experience. You will assist the department manager in achieving sales goals, supervise front-end staff, and uphold safety and quality standards in a fast-paced retail environment.

You will monitor cash handling, assist with scheduling and budgeting, and ensure adherence to company policies while fostering teamwork and a positive atmosphere for customers and associates.