Front-End Department Lead

Kroger; Vinton (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Virginia is seeking an attentive Front-end Associate to deliver outstanding customer service. You will help supervise day-to-day Front-end operations and support the department manager in reaching sales goals while maintaining safety and quality standards.

This role requires effective communication, ability to handle busy environments, scheduling, budgeting support, and collaboration with store teams. The position offers full-time hours and opportunities for growth within Kroger.

Qualifications

• Must handle stressful situations effectively.
• Strong communication skills with customers and teammates.
• Basic math skills for cash handling and balancing.
• Retail or customer service experience required.

Responsibilities

• Promote trust and respect among associates.
• Create welcoming environment by answering questions on products and store.
• Gain knowledge of products and respond to customer queries.
• Assist with monitoring and controlling supply expenses for the department.
• Assist with cash control, sales records, and cash items for the store.
• Schedule Front-end associates to ensure adequate department coverage.
• Assist with budgeting, profit and loss reviews, and financial reporting.
• Develop department action plans and collaborate with Front-end teams.

Skills

Stressful situations

Effective communication

Basic math

Retail or Customer Service

Education

High school diploma or equivalent

Job description

Kroger in Virginia is seeking an attentive Front-end Associate to deliver outstanding customer service. You will help supervise day-to-day Front-end operations and support the department manager in reaching sales goals while maintaining safety and quality standards.

This role requires effective communication, ability to handle busy environments, scheduling, budgeting support, and collaboration with store teams. The position offers full-time hours and opportunities for growth within Kroger.