Front End Customer Service Supervisor

Redner's Markets, Inc.; Baltimore (MD); On-site; USD 20,664 - 24,796; Full time

Job summary

A regional grocery retailer in Baltimore is seeking a Customer Service Manager to enhance operational standards and supervise front end personnel. This role requires strong communication and analytical skills while offering a competitive compensation of $15 to $18 per hour. Ideal candidates will be knowledgeable in regulations regarding minor workforce employment and exhibit a commitment to customer service excellence.

Qualifications

• Knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.

Responsibilities

• Provide and maintain high standards of customer service throughout the front end operations.
• Supervise and schedule activities of front-end personnel to ensure high customer courtesy standards.
• Conduct training programs for new associates and ongoing training for existing staff.

Skills

Strong oral and written communication skills

Strong analytical and mathematics skills

Job description

A regional grocery retailer in Baltimore is seeking a Customer Service Manager to enhance operational standards and supervise front end personnel. This role requires strong communication and analytical skills while offering a competitive compensation of $15 to $18 per hour. Ideal candidates will be knowledgeable in regulations regarding minor workforce employment and exhibit a commitment to customer service excellence.