Front End Service Leader

Food Lion; Fuquay-Varina (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Fuquay-Varina, NC is hiring for a Front End Associate to deliver fast, friendly service, greet customers, and support the Customer Service Manager in maintaining standards. You will handle cash register details, keep the front end neat, assist with MVP KIOSK, and participate in training programs.

The role requires good communication, reliability, and the ability to work with minimal supervision.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use his or her name whenever possible.
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
• Ensure work station and front end area of the store has a neat and clean presentation.
• Maintain knowledge of all sales associate register functions and Front End accounting services.
• Report any register malfunctions to the Customer Service Manager or the Assistant Customer Service Manager.
• Ensure MVP savings center KIOSK is filled with paper and properly working.
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines.
• Be courteous and helpful to other associates.
• Wear the Food Lion uniform, complete with name badge, when on duty, with a neat appearance and dress code.

Skills

Effective communication

Customer service

Multi-tasking

Cashier operations

Physical requirements

Age requirements

Training willingness

Education

High school diploma or equivalent

Job description

Food Lion in Fuquay-Varina, NC is hiring for a Front End Associate to deliver fast, friendly service, greet customers, and support the Customer Service Manager in maintaining standards. You will handle cash register details, keep the front end neat, assist with MVP KIOSK, and participate in training programs.

The role requires good communication, reliability, and the ability to work with minimal supervision.