Front End Customer Service Leader

Food Lion; Wilson (NC); On-site; USD 25,000 - 38,000; Full time

Job summary

Food Lion in Wilson, NC is seeking a Front End Associate to deliver fast, friendly service and support the Customer Service Manager in maintaining standards. You will greet customers, assist with cashier tasks, and ensure front end operations run smoothly.

Willingness to work as a sales associate when needed, adhere to dress code and safety guidelines, and stay alert to customer needs are essential to success in this role.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center tasks.
• Must meet minimum age requirements.
• Must meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Greet customers and provide prompt, accurate and friendly service.
• Greet each customer and use their name whenever possible.
• Maintain neat, clean and organized front end area and store office functions.
• Handle cash, deposits, and front end accounting tasks and report variances.
• Operate cash register, scanners, and related equipment.
• Perform sales associate duties when scheduled or as needed.

Skills

Customer service

Effective communication

Ability to learn multiple tasks

Cashier skills

Minimum age requirement

Physical stamina

Education

High school diploma or equivalent

Job description

Food Lion in Wilson, NC is seeking a Front End Associate to deliver fast, friendly service and support the Customer Service Manager in maintaining standards. You will greet customers, assist with cashier tasks, and ensure front end operations run smoothly.

Willingness to work as a sales associate when needed, adhere to dress code and safety guidelines, and stay alert to customer needs are essential to success in this role.