Front-End Customer Service Leader

Food Lion; Knightdale (NC); On-site; USD 24,000 - 34,000; Full time

Job summary

Food Lion in Knightdale, NC is hiring a Front End Customer Service associate to provide fast, friendly service and support the Customer Service Manager in maintaining front end standards.

You will greet customers, handle transactions, and keep the front end area neat and efficient, contributing to a positive shopping experience. This role requires good communication, reliability, and the ability to learn multiple tasks in a retail environment.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Assist with cash handling and front end operations according to standards.
• Maintain front end area and ensure neat, clean presentation.
• Report register issues and ensure MVP savings center KIOSK is functioning.
• Perform sales associate duties as scheduled or as needed per surge plan guidelines.

Skills

Effective communication

Customer service

Willingness to learn

Cashier operations

Age requirements

Physical requirements

Education

High school graduate or equivalent

Job description

Food Lion in Knightdale, NC is hiring a Front End Customer Service associate to provide fast, friendly service and support the Customer Service Manager in maintaining front end standards.

You will greet customers, handle transactions, and keep the front end area neat and efficient, contributing to a positive shopping experience. This role requires good communication, reliability, and the ability to learn multiple tasks in a retail environment.