Front End Team Leader - Customer Service

Food Lion; Winston-Salem (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Winston-Salem, NC, is seeking a Front End Associate to provide fast, friendly service and support customer service standards. You will greet customers, handle cashier duties, maintain a neat front end, and assist as needed to maximize positive shopping experiences on a busy retail floor.

The role emphasizes teamwork, reliability, and adherence to store policies, dress code, and security procedures to ensure accurate transactions and customer satisfaction.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability to learn multiple tasks and technical job requirements.

Responsibilities

• Smile and provide prompt, accurate and friendly service to customers.
• Greet customers by name when possible and maintain service standards.
• Manage cash transactions and related office procedures accurately and timely.
• Keep front end area neat and presentable and ensure KIOSK is functional.
• Perform sales associate duties as needed and support service standards.
• Adhere to company policies and safety guidelines at all times.

Skills

Customer service

Communication skills

Flexibility

Cash handling

Multi-tasking

Attention to detail

Education

High school diploma

Tools

Cash register systems

Job description

Food Lion in Winston-Salem, NC, is seeking a Front End Associate to provide fast, friendly service and support customer service standards. You will greet customers, handle cashier duties, maintain a neat front end, and assist as needed to maximize positive shopping experiences on a busy retail floor.

The role emphasizes teamwork, reliability, and adherence to store policies, dress code, and security procedures to ensure accurate transactions and customer satisfaction.