Front End Customer Service Leader

Food Lion; Clinton (NC); On-site; USD 18,000 - 22,000; Full time

Job summary

Food Lion in Clinton, NC is seeking a Front End Associate to deliver fast, friendly service and support the store's front-end standards. You will greet customers, handle transactions, and keep the checkout area neat and efficient.

This role supports the Customer Service Manager, follows the dress code, and participates in scheduled tasks while adapting to surge planning. Strong communication and reliability are essential to provide a positive shopping experience for guests.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center functions.
• Must meet minimum age requirements and physical requirements.

Responsibilities

• Smile and provide prompt, accurate and friendly service to create a positive shopping experience.
• Greet customers and use their name when possible.
• Maintain front end area and ensure accurate cash handling and reporting.
• Keep the MVP savings center KIOSK stocked and functioning.
• Perform tasks as scheduled or per surge plan and assist as needed to maintain service standards.
• Adhere to all guidelines and dress code; observe safety and cleanliness standards.

Skills

Customer service

Communication skills

Multitasking

Cashier operations

Attention to detail

Education

High school diploma or equivalent

Tools

Cash register

Job description

Food Lion in Clinton, NC is seeking a Front End Associate to deliver fast, friendly service and support the store's front-end standards. You will greet customers, handle transactions, and keep the checkout area neat and efficient.

This role supports the Customer Service Manager, follows the dress code, and participates in scheduled tasks while adapting to surge planning. Strong communication and reliability are essential to provide a positive shopping experience for guests.