Front-End Customer Service Lead

Food Lion; Mint Hill (NC); On-site; USD 17,000 - 21,000; Part time

Job summary

Food Lion in Mint Hill, NC seeks a Front End Associate to deliver fast, friendly service at the store entrance and checkouts. You will greet customers by name when possible, bag orders, process payments and maintain a tidy front-end area while following standard procedures.

The role supports customer satisfaction and efficient store operation. Responsibilities include assisting customers with Food Lion To-Go orders when applicable, scanning and processing transactions, and upholding Food Lion

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Unload customers' groceries from cart to belt and group cold items together.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures and handle cash, checks, coupons, gift cards, and WIC vouchers.
• Scan items and handle payment transactions per standard practice.
• Maintain front-end area neat and clean and wear the Food Lion uniform with name badge.

Skills

Customer service

Communication

Cash handling

Multi-tasking

Observation

Attendance

Education

High school diploma or equivalent

Job description

Food Lion in Mint Hill, NC seeks a Front End Associate to deliver fast, friendly service at the store entrance and checkouts. You will greet customers by name when possible, bag orders, process payments and maintain a tidy front-end area while following standard procedures.

The role supports customer satisfaction and efficient store operation. Responsibilities include assisting customers with Food Lion To-Go orders when applicable, scanning and processing transactions, and upholding Food Lion