Front End Customer Service Leader

Food Lion; Greensboro (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Greensboro, NC is seeking an energetic Front End Associate to greet customers, handle transactions, and maintain a neat front-end area.

You will assist the Customer Service Manager, support daily store operations, and ensure compliance with store standards. Prior retail experience is helpful; there are opportunities to grow within Food Lion.

This role emphasizes teamwork, accuracy with cash handling, and delivering fast, friendly service in a dynamic, customer-focused environment.

Qualifications

• Strong communication and customer service skills.
• Willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center functions.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
• Ensure the MVP savings center KIOSK is filled with paper and properly working.
• Perform the task of sales associate when scheduled or as needed per the surge plan guidelines.
• Maintain alertness and call for assistance when needed to service customers per service standards.
• Wear the Food Lion uniform, complete with name badge, when on duty, with neat and clean appearance.

Skills

Effective communication

Customer service

Multitasking

Cashier operations

Education

High school diploma or equivalent

Job description

Food Lion in Greensboro, NC is seeking an energetic Front End Associate to greet customers, handle transactions, and maintain a neat front-end area.

You will assist the Customer Service Manager, support daily store operations, and ensure compliance with store standards. Prior retail experience is helpful; there are opportunities to grow within Food Lion.

This role emphasizes teamwork, accuracy with cash handling, and delivering fast, friendly service in a dynamic, customer-focused environment.