Front End Customer Lead: Service & Cashier Expert

Food Lion; Chesapeake (VA); On-site; USD 17,000 - 21,000; Part time

Job summary

Food Lion in Chesapeake, VA is seeking a Front End Associate to provide fast, friendly service and support cash handling at the register. You will greet customers, process purchases, bag groceries, and assist with To-Go orders when needed, maintaining a neat front-end area and following store procedures.

The role emphasizes courteous customer interactions, accurate cash handling, and teamwork with store associates to meet service standards.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Unload customers' groceries from cart to belt - unload items for ease of bagging such as grouping cold items together
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers' order and handles the payment transaction, per standard practice
• Follow procedures for refunds and error correction
• Make every attempt to maintain accurate cash control
• Identify customers needing assistance and offer to take the customer's order to their car including Food Lion To-Go orders (if applicable)

Skills

Customer service

Communication

Multi-tasking

Cashiering

Education

High School Diploma or equivalent

Tools

Cash register

Job description

Food Lion in Chesapeake, VA is seeking a Front End Associate to provide fast, friendly service and support cash handling at the register. You will greet customers, process purchases, bag groceries, and assist with To-Go orders when needed, maintaining a neat front-end area and following store procedures.

The role emphasizes courteous customer interactions, accurate cash handling, and teamwork with store associates to meet service standards.