Front-End Cashier & Customer Service Pro

Food Lion; Chester (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

Food Lion in Chester, VA is looking for a friendly Front End Associate to deliver fast, accurate, and courteous service at the register and in-store areas.

You will greet customers by name when possible, handle checkout transactions, assist with bagging, maintain clean front-end areas, and follow the store's service standards to maximize customer satisfaction. The role requires standing most of the shift, lifting light loads, and adhering to safety policies.

Qualifications

• High school graduate or equivalent preferred
• Effective communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers' order and handles the payment transaction, per standard practice
• Follow procedures for refunds and error correction
• Identify customers needing assistance and offers to take the customer's order to their car
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Check prices quickly and accurately
• Wear the Food Lion uniform with apron, complete with name badge, when on duty

Skills

Customer service

Cash handling

Communication

Multi-tasking

Education

High school diploma or equivalent

Tools

POS system

Job description

Food Lion in Chester, VA is looking for a friendly Front End Associate to deliver fast, accurate, and courteous service at the register and in-store areas.

You will greet customers by name when possible, handle checkout transactions, assist with bagging, maintain clean front-end areas, and follow the store's service standards to maximize customer satisfaction. The role requires standing most of the shift, lifting light loads, and adhering to safety policies.