Front-End Customer Experience Lead | Training & Scheduling

Weis Markets; Mount Joy (Lancaster County); On-site; USD 40,000 - 55,000; Full time

Job summary

Weis Markets is seeking an Assistant Customer Experience Manager at their Mount Joy location. This role involves promoting excellent customer service, overseeing front-end operations, and training customer experience associates to ensure efficient service. Candidates should exhibit strong leadership skills and a commitment to customer relations.

The Assistant Manager will manage inventory, enforce security measures, and supervise associates to maintain operational excellence. This position requires a proactive attitude towards continuous improvement and teamwork.

Qualifications

• Ability to promote customer relations through positive behavior.
• Experience in supervising associates and overseeing operations.
• Knowledge of cash handling and safety regulations.

Responsibilities

• Instill positive customer-focused behavior with associates.
• Oversee all aspects of front-end operations.
• Enforce cash handling control and security measures.
• Train associates for efficient checkout experiences.
• Manage inventory levels to meet business demands.

Skills

Customer-focused behavior

Leadership

Cash handling control

Training and onboarding

Inventory management

Job description

Weis Markets is seeking an Assistant Customer Experience Manager at their Mount Joy location. This role involves promoting excellent customer service, overseeing front-end operations, and training customer experience associates to ensure efficient service. Candidates should exhibit strong leadership skills and a commitment to customer relations.

The Assistant Manager will manage inventory, enforce security measures, and supervise associates to maintain operational excellence. This position requires a proactive attitude towards continuous improvement and teamwork.