Assistant Front-End Experience Manager

Weis Markets; Hackettstown (NJ); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical and dental benefits

401(k) plan with employer match

Employee discount

Job summary

Weis Markets in Mansfield, NJ is seeking an Assistant Customer Experience Manager to lead front-end operations, greet customers, and uphold service standards. You will supervise associates, train new staff, and manage scheduling using the LMS to ensure a smooth, friendly checkout experience.

You will monitor cash handling, enforce loss prevention, and collaborate with store leadership to optimize labor while maintaining policy compliance and exceptional service.

Qualifications

• Ability to supervise front-end associates and lead daily operations.
• Strong customer service and communication skills.
• Familiarity with cash handling and loss prevention.
• Experience using LMS and scheduling systems.

Responsibilities

• Oversee front-end operations and ensure efficient checkout.
• Train and onboard customer experience associates.
• Monitor cash handling and security procedures.
• Collaborate with store management to optimize labor.
• Ensure adherence to company policies and health safety.

Skills

Customer service

Team leadership

Communication

Cash handling

Training

Tools

LMS

Auto-scheduler

POS register

Job description

Weis Markets in Mansfield, NJ is seeking an Assistant Customer Experience Manager to lead front-end operations, greet customers, and uphold service standards. You will supervise associates, train new staff, and manage scheduling using the LMS to ensure a smooth, friendly checkout experience.

You will monitor cash handling, enforce loss prevention, and collaborate with store leadership to optimize labor while maintaining policy compliance and exceptional service.