Front End Customer Service Leader

Food Lion; North East (MD); On-site; USD 23,000 - 34,000; Full time

Job summary

Food Lion in North East, MD is hiring a Front End Associate to deliver fast, friendly service, greet customers by name when possible, and maintain a neat, compliant front end in line with store standards.

You will support the Customer Service Manager, operate cash registers, handle deposits and transactions, maintain MVP Savings Center kiosks, and perform duties as scheduled to ensure excellent customer experience.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
• Maintain front end area of the store with neat and clean presentation.
• Maintain alertness and assist when needed to service customers per service standards.
• Wear the Food Lion uniform with name badge and maintain a neat appearance.
• Adhere to all company guidelines, policies and standard practices.

Skills

Effective communication

Customer service

Cash handling

Teamwork

Attention to detail

Education

High school diploma or equivalent

Job description

Food Lion in North East, MD is hiring a Front End Associate to deliver fast, friendly service, greet customers by name when possible, and maintain a neat, compliant front end in line with store standards.

You will support the Customer Service Manager, operate cash registers, handle deposits and transactions, maintain MVP Savings Center kiosks, and perform duties as scheduled to ensure excellent customer experience.