Front End Customer Experience Leader

Food Lion; Scaggsville (MD); On-site; USD 26,000 - 38,000; Full time

Job summary

Food Lion is seeking a Front End Associate in Scaggsville, MD to deliver fast, friendly service and support customer transactions at the register and front end. You will greet customers, maintain a neat area, and assist with office procedures while upholding Food Lion standards.

Responsibilities include cash handling, supervising KIOSK operations, and stepping in for the Customer Service Manager as needed to ensure a positive shopping experience.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Physically capable to perform duties, including lifting up to 50 lbs.

Responsibilities

• Provide fast, friendly service to customers and greet by name when possible.
• Maintain neat front end and office areas; handle cash and deposits.
• Operate cash register; manage deposits, money orders, and Western Union as applicable.
• Ensure MVP savings center KIOSK is stocked and functioning.
• Assist Customer Service Manager and follow Front End standards.
• Perform surge plan duties and cover sales associate tasks as needed.

Skills

Customer service

Effective communication

Multitasking

Age requirement awareness

Physical stamina

Education

High school graduate or equivalent

Job description

Food Lion is seeking a Front End Associate in Scaggsville, MD to deliver fast, friendly service and support customer transactions at the register and front end. You will greet customers, maintain a neat area, and assist with office procedures while upholding Food Lion standards.

Responsibilities include cash handling, supervising KIOSK operations, and stepping in for the Customer Service Manager as needed to ensure a positive shopping experience.