Front End Customer Experience Leader

Food Lion; Taneytown (MD); On-site; USD 23,000 - 34,000; Full time

Job summary

Food Lion in Taneytown, MD is seeking a Front End Associate to provide fast, friendly service and support the Customer Service Manager in front-end operations. You will greet customers, handle cashier tasks, and maintain accurate records while upholding Food Lion standards.

The role requires good communication, reliability, and the ability to learn multiple tasks. You will wear the Food Lion uniform and contribute to a positive shopping experience for customers.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
• Ensure store front end functions are completed accurately and on time.
• Maintain neat and clean presentation of the front end area and workstation.
• Report any register malfunction and assist with service calls as needed.

Skills

Customer service

Cashier operations

Communication

Multi-tasking

Stamina

Education

High school diploma

Job description

Food Lion in Taneytown, MD is seeking a Front End Associate to provide fast, friendly service and support the Customer Service Manager in front-end operations. You will greet customers, handle cashier tasks, and maintain accurate records while upholding Food Lion standards.

The role requires good communication, reliability, and the ability to learn multiple tasks. You will wear the Food Lion uniform and contribute to a positive shopping experience for customers.