Front End & Customer Experience Associate

Kroger; Shorewood Hills (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Employee discounts

Paid time off

Job summary

Kroger in Madison, WI is hiring for a position focused on delivering an outstanding customer experience in a fast-paced on-site environment. You will greet customers, manage transactions at the checkout, and follow store policies to ensure safety and accuracy.

The role emphasizes service, attention to detail, and adherence to cash handling and loss prevention guidelines, with opportunities to learn about promotions and ads.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Prior experience as a Bagger or Courtesy Clerk.

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions quickly and accurately at the check lane.
• Understand POS system and handle cash, checks, credit, debit, SNAP EBT, WIC and coupons.
• Adhere to cash-handling limits and loss-prevention policies.
• Follow guidelines for restricted items (alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.

Skills

Stress management

Basic math

Bagger/Courtesy Clerk experience

Job description

Kroger in Madison, WI is hiring for a position focused on delivering an outstanding customer experience in a fast-paced on-site environment. You will greet customers, manage transactions at the checkout, and follow store policies to ensure safety and accuracy.

The role emphasizes service, attention to detail, and adherence to cash handling and loss prevention guidelines, with opportunities to learn about promotions and ads.