Front End Cashier & Customer Experience Pro

Kroger Family of Companies; Waukesha (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies in Wisconsin seeks a Customer Service Associate to assist customers, process sales, and operate the checkstand. You will uphold core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include delivering exceptional service, handling cashier duties, maintaining checkstand cleanliness, processing refunds and payments, and ensuring EAS tag compliance. Weekend availability and ability to work in a fast-paced environment are required.

Qualifications

• High school diploma or GED required or equivalent experience.
• Six months cashier experience to work at Customer Service Desk.
• Minimum 18 years of age (19 in some states if tobacco is sold).
• Ability to pass drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends on a regular basis, work any shift and overtime as needed.
• Ability to organize/prioritize tasks.
• Accuracy/attention to detail.

Responsibilities

• Deliver customer service and encourage associates to deliver excellent service.
• Perform cashier functions including open/close register, ring sales, tender transactions, bag merchandise, and knowledge of produce codes.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones and direct questions as needed.
• Comply with all corporate policies.
• Promote and follow Company initiatives.
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at the point of sale.
• Respond to EAS pedestal activations and verify tag removal as necessary.
• Maintain all store accounting functions.
• Prepare bank deposits of excess funds.

Skills

Customer service

Cashier experience

Detail-oriented

Weekend availability

Education

High school diploma or GED

Job description

Kroger Family of Companies in Wisconsin seeks a Customer Service Associate to assist customers, process sales, and operate the checkstand. You will uphold core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include delivering exceptional service, handling cashier duties, maintaining checkstand cleanliness, processing refunds and payments, and ensuring EAS tag compliance. Weekend availability and ability to work in a fast-paced environment are required.