Front End Customer Care Specialist

Kroger Co.; Golden (CO); Presencial; USD 17.000 - 25.000; Tempo integral

Benefícios oferecidos por esta vaga

Healthcare coverage

Tuition reimbursement

Career growth opportunities

Employee discounts

Resumo da vaga

Kroger Co. is seeking an associate to deliver top-tier customer service and maintain a friendly shopping environment. You will greet customers, help them find items, and support the front-end team at the checkout to achieve sales and efficiency goals.

Responsibilities include resolving customer concerns, training staff on policies, and ensuring compliance with safety and health guidelines. Flexible scheduling accommodates both full-time and part-time roles.

Qualificações

• Must have customer service experience or training.
• Good math skills (ability to add, subtract, multiply and divide).
• Effective interpersonal and communication skills.
• Friendly, approachable demeanor and team player.
• Ability to work in a fast-paced environment.

Responsabilidades

• Deliver excellent customer service and resolve concerns.
• Greet customers and assist with product location and checkout.
• Oversee front-end operations to meet sales, labor, and shrink goals.
• Ensure checkout accuracy and adherence to store policies and laws.
• Train and coach associates on front-end policies and procedures.

Conhecimentos

Customer service

Communication

Team player

Math skills

Fast-paced

Formação

High School Diploma or GED

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da vaga

Kroger Co. is seeking an associate to deliver top-tier customer service and maintain a friendly shopping environment. You will greet customers, help them find items, and support the front-end team at the checkout to achieve sales and efficiency goals.

Responsibilities include resolving customer concerns, training staff on policies, and ensuring compliance with safety and health guidelines. Flexible scheduling accommodates both full-time and part-time roles.