Front-End Customer Service Specialist

Kroger Co.; Gilbert (AZ); Vor Ort; USD 21.000 - 26.000; Teilzeit

Benefits dieser Stelle

Healthcare coverage

Paid time off

Tuition reimbursement

Associate discounts

Flexible scheduling

Zusammenfassung

Kroger Co. in Gilbert, AZ is seeking a Front End Customer Service Associate to deliver a high level of service and resolve customer concerns while maintaining a welcoming store environment.

You will greet customers, assist with products, manage front-end operations, ensure checkout accuracy, and enforce safety and food-safety guidelines. The role emphasizes teamwork, communication, and commitment to Kroger's values.

Qualifikationen

• High school diploma or GED required.
• At least 6 months related experience or training.
• Strong interpersonal and customer service skills.
• Good math skills (basic arithmetic).
• Sound judgement and decision making.
• Friendly, approachable, team player.

Aufgaben

• Provide friendly and efficient customer service with sincerity and respect.
• Greet customers and assist them to products.
• Oversee front end operations to meet sales and labor goals.
• Train and coach associates on policies and procedures.
• Ensure front end cleanliness, safety and proper checkout procedures.
• Handle price checks and coupon scanning to reduce shrink.
• Coordinate with pricing for discrepancies.
• Perform basic cash handling and till audits.

Kenntnisse

Interpersonal skills

Customer service

Math skills

Communication skills

Team player

Fast-paced work

Ausbildung

High School Diploma or GED

Tools

Microsoft Office Word

Excel

Jobbeschreibung

Kroger Co. in Gilbert, AZ is seeking a Front End Customer Service Associate to deliver a high level of service and resolve customer concerns while maintaining a welcoming store environment.

You will greet customers, assist with products, manage front-end operations, ensure checkout accuracy, and enforce safety and food-safety guidelines. The role emphasizes teamwork, communication, and commitment to Kroger's values.