Front End & Courtesy Clerk: Customer Experience Pro

Kroger Family of Companies; Gardnerville (NV); On-site; USD 21,000 - 26,000; Full time

Job summary

Kroger Family of Companies in Gardnerville, NV is hiring for a Front End Clerk to deliver outstanding customer service. You will greet customers, assist with questions, and process transactions at the check lane with accuracy and speed.

Responsibilities include mastering the POS system, handling various payment methods, adhering to safety and food guidelines, and maintaining a clean, welcoming environment. You will support loss prevention, follow ads, and help ensure a positive shopping

Qualifications

• Customer service experience.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Greet, engage, and assist customers.
• Process transactions quickly, accurately, and efficiently.
• Understand POS system and handle various tenders per policy.
• Adhere to cash handling limits and loss prevention guidelines.
• Follow guidelines for restricted sale items (alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Stay current with ads and promotions.
• Adhere to food safety regulations.
• Ensure safety procedures and report unsafe conditions.
• Maintain equipment and report repairs.
• Create a welcoming environment and answer product questions.
• Follow local, state and federal laws and company guidelines.
• Work in a fast-paced environment and manage conflicts calmly.
• Act with honesty and integrity regarding information.
• Follow directions and seek help to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.
• Perform essential functions with or without accommodation.

Skills

Customer service experience

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Job description

Kroger Family of Companies in Gardnerville, NV is hiring for a Front End Clerk to deliver outstanding customer service. You will greet customers, assist with questions, and process transactions at the check lane with accuracy and speed.

Responsibilities include mastering the POS system, handling various payment methods, adhering to safety and food guidelines, and maintaining a clean, welcoming environment. You will support loss prevention, follow ads, and help ensure a positive shopping