Front End & Courtesy Clerk — Customer Experience Champion

Kroger Family of Companies; Roseburg (OR); On-site; USD 21,000 - 25,000; Full time

Job summary

Kroger Family of Companies in Oregon is seeking a friendly cashier to deliver outstanding service at the check lane. You will greet customers, process transactions, and operate the POS system with accuracy.

The role requires basic math, effective communication, and the ability to stay calm under pressure in a busy store. You will follow safety and loss prevention policies while helping customers find what they need.

Qualifications

• Customer service experience required.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions quickly and accurately.
• Understand POS system, and handle tenders (cash, checks, credit/debit, SNAP EBT, WIC, Rain checks, coupons).
• Adhere to cash handling limits and loss prevention guidelines.
• Follow policies for stamps, gift cards, and coupons.
• Stay current with ads and promotions.
• Adhere to food safety regulations.
• Identify unsafe conditions and notify management.
• Create a welcoming environment and answer product questions.
• Follow local, state and federal laws and company guidelines.
• Work cooperatively in a fast-paced environment.

Skills

Customer service

Stress management

Communication

Basic math

Job description

Kroger Family of Companies in Oregon is seeking a friendly cashier to deliver outstanding service at the check lane. You will greet customers, process transactions, and operate the POS system with accuracy.

The role requires basic math, effective communication, and the ability to stay calm under pressure in a busy store. You will follow safety and loss prevention policies while helping customers find what they need.