Front End Coordinator: Customer Experience Leader

The TJX Companies, Inc.; Red Bluff (CA); On-site; USD 51,291,000 - 52,724,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Health benefits

Job summary

Marshalls at The TJX Companies, Inc. in Red Bluff, CA is seeking a front-end leader to ensure a superior customer experience and smooth store operations. The role emphasizes coaching Associates, promoting loyalty programs, and maintaining a welcoming, organized environment.

You will train staff, manage register coverage, and address customer concerns while upholding store policies and labor laws. The position requires flexibility, merchandising knowledge, and strong teamwork.

Qualifications

• Available to work a flexible schedule, including nights and weekends.
• Strong understanding of merchandising techniques.
• Capable of multi-tasking.
• Strong communication and organizational skills with attention to detail.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player, working effectively with peers and supervisors.
• Able to train others.
• 1 year retail and 6 months of leadership experience.

Responsibilities

• Promotes an excellent customer experience and oversees front-of-store operations.
• Leads by example in customer service and loyalty program promotion.
• Trains and mentors Associates on front-end principles and POS coverage.
• Assigns registers, coordinates breaks, and maintains store coverage.
• Addresses customer concerns promptly and ensures safety and policy compliance.
• Communicates priorities clearly to management and staff, providing progress updates.
• Supports management on associate training needs to increase effectiveness.

Skills

Customer service

Leadership

Communication

Team player

Multi-tasking

Organizational skills

Merchandising

Training others

Job description

Marshalls at The TJX Companies, Inc. in Red Bluff, CA is seeking a front-end leader to ensure a superior customer experience and smooth store operations. The role emphasizes coaching Associates, promoting loyalty programs, and maintaining a welcoming, organized environment.

You will train staff, manage register coverage, and address customer concerns while upholding store policies and labor laws. The position requires flexibility, merchandising knowledge, and strong teamwork.