Front-End Cashier & Customer Service Specialist

Kroger Family of Companies; Burlington (WA); On-site; USD 24,000 - 36,000; Full time

Job summary

Kroger Family of Companies is hiring for a Customer Service Desk role. You will assist customers, operate the cash register, process transactions, and promote store initiatives.

Maintain checkout area and handle refunds, exchanges, and basic banking tasks as part of daily responsibilities. Requirements include a high school diploma or GED, at least six months cashier experience, willingness to work weekends, and the ability to pass a drug test.

Qualifications

• High school diploma or GED or equivalent education/experience.
• Six months cashier experience at Customer Service Desk.
• Age 18+ (19+ in Idaho/Alaska if selling tobacco).
• Ability to pass drug test.
• Able to work weekends, various shifts, overtime as needed.
• Strong task organization and attention to detail.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones.
• Comply with all corporate policies.
• Promote and follow Company initiatives.
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale.
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary.

Skills

Cashier experience

Customer service

Attention to detail

Fast-paced environment

Weekend availability

Education

High school diploma or GED

Job description

Kroger Family of Companies is hiring for a Customer Service Desk role. You will assist customers, operate the cash register, process transactions, and promote store initiatives.

Maintain checkout area and handle refunds, exchanges, and basic banking tasks as part of daily responsibilities. Requirements include a high school diploma or GED, at least six months cashier experience, willingness to work weekends, and the ability to pass a drug test.