Front End & Cashier: Customer Service Pro

Kroger Family of Companies; Houston (TX); Vor Ort; USD 24.000 - 30.000; Vollzeit

Zusammenfassung

Kroger Family of Companies is seeking a detail-oriented associate to assist customers at the service desk and register. You will handle refunds, exchanges, money orders, gift cards, and bill payments, while maintaining a clean, organized checkstand area.

The role requires cash handling skills, strong communication, and the ability to work weekends in a fast-paced retail environment. Applicants must meet age and safety requirements and align with company values.

Qualifikationen

• High school diploma or GED or equivalent combination of education and experience.
• Six months cashier experience to work at Customer Service Desk.
• Minimum 18 years of age; 19 in some states if selling tobacco.
• Ability to pass drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends regularly, any shift, and overtime as needed.
• Ability to organize and prioritize tasks and maintain accuracy.

Aufgaben

• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones and respond to customer inquiries.
• Comply with all corporate policies and promote company initiatives.
• Verify EAS tags are deactivated or removed at sale. Respond to pedestal activations as needed.
• Maintain all store accounting functions and prepare bank deposits of excess funds (cash and checks).
• Open and close the Customer Service Desk, process refunds, exchanges, money orders, transfers, bill pay, gift cards, PO, and equipment rentals.
• Provide lottery service (except Alaska) and fish and game licenses; send/receive faxes; administer lost and found; run vendor reports.
• Work cooperatively in a fast-paced environment and manage conflicts calmly, with honesty and integrity.
• Offer support to minors, individuals with special needs, and older adults; perform essential functions with/without accommodation.

Kenntnisse

Cashier experience

Customer service

Attention to detail

Time management

Communication skills

Ausbildung

High school diploma or GED

Jobbeschreibung

Kroger Family of Companies is seeking a detail-oriented associate to assist customers at the service desk and register. You will handle refunds, exchanges, money orders, gift cards, and bill payments, while maintaining a clean, organized checkstand area.

The role requires cash handling skills, strong communication, and the ability to work weekends in a fast-paced retail environment. Applicants must meet age and safety requirements and align with company values.