FRONT END/CASHIER

Kroger; Hawthorne (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Front End/Cashier to assist customers and process sales. The role involves delivering excellent customer service, performing cashier functions, and maintaining store accounting functions. Ideal candidates will have a high school diploma or GED and cashier experience, along with strong organizational skills and attention to detail. This position requires the ability to work in a fast-paced environment and manage conflicts effectively.

Qualifications

• Six months cashier experience for Customer Service Desk.
• Ability to work weekends, any shift, and overtime as needed.

Responsibilities

• Deliver excellent customer service and perform cashier functions.
• Maintain cleanliness of checkstand area and comply with corporate policies.
• Process refunds, exchanges, and perform various customer service tasks.

Skills

Customer Service

Attention to Detail

Organizational Skills

Education

High school diploma or GED

Job description

Join to apply for the FRONT END/CASHIER role at Kroger

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops, and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting

• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks)

Customer Service Desk

• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high-paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• High school diploma or GED; or relevant education and experience
• Six months cashier experience for Customer Service Desk
• Minimum 18 years of age (19 in Idaho/Alaska if selling tobacco)
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends, any shift, and overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy and attention to detail

Desired

• Knowledge of company policies, procedures, and organizational structure
• Related retail experience

Additional information about the company, benefits, and employment details can be found in the original description. The description is comprehensive but could be condensed for clarity and focus, avoiding repetitive or irrelevant content.