FRONT END/CASHIER

Kroger; California; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in California is seeking a Front End/Cashier to assist customers and process sales. The role involves delivering excellent customer service, handling cashier functions, and maintaining store accounting. Ideal candidates will have a high school diploma, cashier experience, and strong organizational skills. Join a team committed to diversity and innovation, with opportunities for growth and comprehensive benefits.

Benefits

Comprehensive healthcare coverage

Flexible scheduling with paid time off

Employee discounts

Tuition reimbursement up to $21,000

Opportunities for career growth

Qualifications

• Six months cashier experience at a Customer Service Desk.
• Minimum age of 18, or 19 in Idaho/Alaska for tobacco sales.

Responsibilities

• Deliver excellent customer service and perform cashier functions.
• Maintain cleanliness of checkstand area and comply with corporate policies.
• Process refunds, exchanges, and manage conflict in a cooperative manner.

Skills

Organizational skills

Attention to detail

Customer service

Education

High school diploma or GED

Job description

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Job Description
Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including opening/closing register, ringing sales, completing tender transactions, bagging merchandise, making money drops, and knowing produce codes
• Complete file maintenance logs for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal as necessary

Store Accounting

• Maintain all store accounting functions
• Prepare bank deposits of excess funds (cash and checks)

Customer Service Desk

• Open and close the desk
• Process refunds, exchanges, money orders, transfers, bill pay, gift cards, purchase orders, and equipment rentals
• Provide lottery services (excluding Alaska) and fish and game licenses
• Send/receive faxes
• Manage lost and found
• Run vendor reports
• Work cooperatively in high-paced and sometimes stressful environments
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance to resolve issues
• Support and assist minors, individuals with special needs, and older adults
• Perform essential functions with or without reasonable accommodation

Qualifications

Minimum

• High school diploma or GED, or relevant education and experience
• Six months cashier experience at a Customer Service Desk
• Minimum age of 18, or 19 in Idaho/Alaska for tobacco sales
• Ability to pass a drug test
• Ability to work in a fast-paced environment
• Availability to work weekends, any shift, and overtime as needed
• Organizational and prioritization skills
• Accuracy and attention to detail

Desired

• Knowledge of company policies, procedures, and structure
• Related retail experience

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. We serve Ralphs customers in over 180 stores across the state. As part of Kroger, we value diversity, innovation, and creating positive experiences for our customers, communities, and employees. We are committed to providing opportunities for growth and success. Apply today to join our Ralphs family!

Qualified applicants with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. For accommodations during the application process, contact 844-849-7136 or management at the location.

Benefits

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions
• Flexible scheduling with paid time off, holidays, and sick leave
• Emotional and financial support through Employee Assistance Program and Goldman Sachs Ayco
• Employee discounts on various products and services
• Tuition reimbursement up to $21,000
• Opportunities for career growth through training and diverse pathways