Front End Assistant Manager — Customer Experience Leader

Food Lion; Leonardtown (MD); Hybrid; USD 23,000 - 36,000; Full time

Benefits offered by this job

Equal employment opportunity

Training programs

Job summary

Food Lion in Leonardtown, MD is seeking a Front End Leader to manage Service Center, Self-Checkout, and To-Go operations while building a strong team and delivering a positive customer experience. The role requires coaching staff, managing budgets, and ensuring safety and brand standards.

Candidates should have a high school diploma or equivalent and proven customer service and leadership skills, with a willingness to obtain a Food Safety Manager accreditation within the first 90 days.

Qualifications

• High school graduate or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Must meet minimum age requirements and be able to meet physical requirements.
• Certified Food Safety Manager or willing to obtain within 90 days of employment.

Responsibilities

• Manage Front End operations including Service Center, Self-Checkout and To-Go.
• Hire, train, and develop associates to meet department needs.
• Provide leadership to promote a culture reflecting our Brand, Strategy and Culture.
• Control store expenses and monitor KPIs.
• Maintain safety and sanitation standards and ensure customer satisfaction.

Skills

Lead a team

Customer service

Communication skills

Problem solving

Physical fitness

Education

High School Diploma or equivalent

Job description

Food Lion in Leonardtown, MD is seeking a Front End Leader to manage Service Center, Self-Checkout, and To-Go operations while building a strong team and delivering a positive customer experience. The role requires coaching staff, managing budgets, and ensuring safety and brand standards.

Candidates should have a high school diploma or equivalent and proven customer service and leadership skills, with a willingness to obtain a Food Safety Manager accreditation within the first 90 days.