Front Desk & Welcome Coordinator - Long-Term Care

Kadima Healthcare Group; Sardis (PA); On-site; USD 19,000 - 25,000; Full time

Job summary

Kadima Healthcare Group in Sardis, PA seeks a receptionist to manage phone system, greet residents, families and visitors, and support general office duties in a long-term care setting.

The role requires tact, patience, and the ability to handle difficult residents, with preference for prior receptionist experience in long-term care. Ensures a safe, welcoming lobby environment and contributes to daily operations.

Qualifications

• Receptionist experience is desirable.
• Experience in long-term care setting preferred.
• Ability to make independent decisions when warranted.
• Deal tactfully with residents, families, visitors, government agencies/personnel, and the general public.
• Knowledge of elderly ill and/or disabled.
• Patience and cheerful disposition; willingness to handle difficult residents.
• Follows written and oral directions.
• Knowledge of equipment used in long-term care (e.g., lifts, wheelchairs, geri chairs, and scales).

Responsibilities

• Greet residents, families, visitors, volunteers, auxiliary and staff.
• Monitor lobby entrance and ensure a safe, welcoming environment.
• Perform general office responsibilities as assigned.

Skills

Independent decision making

Tactful communication

Elderly/Disabled knowledge

Patience and cheerful disposition

Handling difficult residents

Following procedures

Reading and following directions

Tools

Lifts

Wheelchairs

Geri chairs

Scales

Job description

Kadima Healthcare Group in Sardis, PA seeks a receptionist to manage phone system, greet residents, families and visitors, and support general office duties in a long-term care setting.

The role requires tact, patience, and the ability to handle difficult residents, with preference for prior receptionist experience in long-term care. Ensures a safe, welcoming lobby environment and contributes to daily operations.