Front Desk & Visitor Services Specialist - Part-Time

Service Corporation International; Midland (TX); Hybrid; USD 18,000 - 25,000; Part time

Job summary

Service Corporation International is seeking a part-time front desk receptionist at Resthaven Memorial Park in Midland, TX. The role involves greeting visitors, directing inquiries, handling calls, and ensuring a respectful, confidential environment for grieving families.

Expected duties include assisting staff with routine tasks, maintaining file systems, and supporting basic office operations while upholding professionalism and compassion in sensitive situations.

Qualifications

• High School Diploma or equivalent.
• Six months general office or receptionist experience preferred.
• Proficient with phones, fax, copier.
• Good communication, professional demeanor.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff members when appointments arrive and escorts guests to appropriate room.
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues.
• Receives deceased belongings from family and follows chain of custody procedures.
• Answers, screens, and routes incoming calls to appropriate staff members.
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture.
• Receives incoming mail and packages.
• Maintains organized and current electronic and paper files and records.
• May perform light typing, proofreading, data entry or printing.

Skills

MS Office

Phone etiquette

Customer service

Confidentiality

Education

High School Diploma or equivalent

Job description

Service Corporation International is seeking a part-time front desk receptionist at Resthaven Memorial Park in Midland, TX. The role involves greeting visitors, directing inquiries, handling calls, and ensuring a respectful, confidential environment for grieving families.

Expected duties include assisting staff with routine tasks, maintaining file systems, and supporting basic office operations while upholding professionalism and compassion in sensitive situations.