Residence Hall Front Desk Associate (Part-Time)

Midland; Midland, Northern (TX, KY); Hybrid; USD 17,000 - 18,000; Part time

Benefits offered by this job

Medical plans

Tuition remission

Paid time off

Retirement savings

Job summary

Midland College in Midland, Texas, seeks a Part Time Residence Hall Front Desk Clerk to provide exceptional customer service at the front desk. The role combines administrative tasks, guest assistance, and basic problem-solving to ensure a safe, welcoming environment for residents and staff.

Responsibilities include greeting visitors, answering phones, checking residents in/out, and supporting Residence Life with clerical tasks.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and accuracy in record-keeping.
• Knowledge of basic computer applications (e.g., Microsoft Office).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Required to work evenings, weekends, and holidays per scheduled shift.

Responsibilities

• Greet residents, guests, and visitors in a friendly and professional manner.
• Provide information and assistance regarding residence hall policies, procedures, and services.
• Address inquiries, concerns, and complaints promptly and effectively.
• Answer phone calls and direct issues to the appropriate party.

Skills

Communication

Multitasking

Attention to detail

Confidentiality

Customer service

Microsoft Office

Education

High school diploma or equivalent

College Coursework Preferred

Tools

Microsoft Office

Job description

Midland College in Midland, Texas, seeks a Part Time Residence Hall Front Desk Clerk to provide exceptional customer service at the front desk. The role combines administrative tasks, guest assistance, and basic problem-solving to ensure a safe, welcoming environment for residents and staff.

Responsibilities include greeting visitors, answering phones, checking residents in/out, and supporting Residence Life with clerical tasks.