Front Desk & Visitor Services Specialist

AltaPointe Health Systems; Daphne (AL); On-site; USD 28,000 - 38,000; Full time

Job summary

EastPointe Hospital, part of AltaPointe Health Systems in Daphne, AL, seeks a friendly front desk receptionist to greet visitors and manage daily front-desk operations within a hospital setting.

The role requires excellent customer service, ability to handle multiple calls, coordinate with clinical staff, and maintain records with HIPAA compliance. This entry-level position offers stability and exposure to psychiatric care in a dynamic facility.

Qualifications

• High school diploma or equivalent.
• Experience in hospital or front desk setting preferred.
• Strong written and verbal communication.

Responsibilities

• Greets all visitors entering the lobby.
• Handles incoming and outgoing calls for the facility.
• Administrative support duties including NHPPD, mail, supplies, and records management.
• Maintains sign-in records and HIPAA compliance and coordinates with AltaPointe staff.

Skills

Customer service

Communication

Front desk

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

EastPointe Hospital, part of AltaPointe Health Systems in Daphne, AL, seeks a friendly front desk receptionist to greet visitors and manage daily front-desk operations within a hospital setting.

The role requires excellent customer service, ability to handle multiple calls, coordinate with clinical staff, and maintain records with HIPAA compliance. This entry-level position offers stability and exposure to psychiatric care in a dynamic facility.