Front Desk & Visitor Services Lead - Government Contracting

SteerBridge, Inc.; Vienna (VA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

401(k) Retirement Plan with matching

Paid Time Off

Paid Federal Holidays

Job summary

SteerBridge, Inc. is seeking a professional Receptionist to be the first point of contact for visitors, employees, and government stakeholders.

The role supports front‑desk operations, administrative tasks, and ensures a welcoming, secure office environment aligned with federal contract requirements. The position emphasizes organization, courteous communication, and reliability, with tasks spanning mail handling, scheduling, and basic AV setup.

Qualifications

• Professional receptionist/front desk experience or equivalent
• Strong communication and organizational skills in fast‑paced environments
• Proficiency with Microsoft Office and standard office equipment (phones, copiers, scanners)

Responsibilities

• Greet and assist visitors, clients, and government personnel in a courteous and professional manner.
• Answer, screen, and route incoming phone calls and emails; take accurate messages and respond to general inquiries.
• Manage visitor check‑in and check‑out procedures, including issuing badges, keeping visitor logs, and following security protocols.
• Receive, sort, and distribute incoming mail and packages; coordinate outgoing shipments and courier services.
• Schedule and coordinate conference rooms, appointments, and meetings, including setting up rooms and basic audiovisual equipment.
• Keep the reception area and office spaces organized, stocked, and presentable.
• Provide administrative support to staff and leadership, including data entry, filing, document preparation, copying, and scanning.
• Handle sensitive and confidential information with discretion and in accordance with company policies and federal contract requirements.

Skills

Strong communication

Organizational skills

Customer service mindset

Education

High school diploma or GED

Associate’s degree or related coursework

Tools

Microsoft Office (Outlook, Word, Excel)

Microsoft Teams

SharePoint

Job description

SteerBridge, Inc. is seeking a professional Receptionist to be the first point of contact for visitors, employees, and government stakeholders.

The role supports front‑desk operations, administrative tasks, and ensures a welcoming, secure office environment aligned with federal contract requirements. The position emphasizes organization, courteous communication, and reliability, with tasks spanning mail handling, scheduling, and basic AV setup.