Front Desk & Visitor Experience Specialist

GuidePost Staffing LLC; City of Rome (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

GuidePost Staffing LLC is looking for a professional, organized front desk receptionist to create a welcoming first impression for visitors and callers. You will support day-to-day office operations and ensure a smooth flow of administrative tasks in a fast-paced environment.

The role includes greeting guests, answering calls, managing mail, and coordinating appointments. Strong communication, reliability, and the ability to work both independently and with a team are essential.

Qualifications

• Experience in receptionist/front desk or administrative support preferred.
• Strong verbal and written communication skills.
• Professional appearance and interpersonal skills.
• Ability to multitask, stay organized, and remain calm in a fast-paced environment.
• Proficiency with basic office software and telephone systems.
• High attention to detail and commitment to accuracy.
• Ability to work independently and collaboratively.
• Dependable, punctual, and service-oriented.

Responsibilities

• Greet visitors, clients, and vendors in a warm and professional manner.
• Answer, screen, and route incoming calls promptly and accurately.
• Manage front desk inquiries and provide general information as needed.
• Receive, sort, and distribute mail, deliveries, and packages.
• Maintain a tidy and organized reception area.
• Schedule appointments, meetings, and conference rooms as required.
• Support administrative tasks such as filing, data entry, and document preparation.
• Coordinate with internal teams to assist with office needs and visitor requests.
• Handle confidential information with discretion and professionalism.
• Perform other related duties to support office efficiency.

Skills

Customer service

Multitasking

Organization

Professional demeanor

Attention to detail

Independent & collaborative

Punctuality

Tools

Office software

Telephone systems

Job description

GuidePost Staffing LLC is looking for a professional, organized front desk receptionist to create a welcoming first impression for visitors and callers. You will support day-to-day office operations and ensure a smooth flow of administrative tasks in a fast-paced environment.

The role includes greeting guests, answering calls, managing mail, and coordinating appointments. Strong communication, reliability, and the ability to work both independently and with a team are essential.